Formal Complaint

Submit a Flight Dispute

Had an issue with your flight booking? Submit a formal dispute here. Our team reviews every complaint within 48 hours and follows up directly.

Your Contact Details

Full Name *

Email *

Phone Number

Booking Reference

Flight Details

Airline

Flight Number

Origin Airport / City

Destination Airport / City

Dispute Details

Dispute Type *

Detailed Description *

0/2000

Preferred Resolution

Amount Claimed (USD)

I acknowledge the Flight Terms & Conditions

I understand that DC INTERNATIONAL BTTS acts as a booking intermediary and that the operating carrier is solely responsible for flight performance. I confirm I have read the Airline Flight Terms & Conditions and accept that the Concierge Fee is non-refundable. I agree that my dispute will be handled in accordance with Section 10 (Dispute Resolution) of those terms.

Review Terms First