Legal Documents
Privacy Policy & Terms of Service
Issued by DC INTERNATIONAL BUSINESS TRADE & TRAVEL SOLUTION LIMITED
trading as DC INTERNATIONAL BTTS
Effective Date: 1 January 2024 · Last Updated: 23 March 2026
Terms & Conditions
These Terms and Conditions govern your use of the services provided by DC INTERNATIONAL BUSINESS TRADE & TRAVEL SOLUTION LIMITED (trading as DC INTERNATIONAL BTTS). By engaging our services, you confirm that you have read, understood, and agreed to these terms.
1. Company & Service Definition
- DC INTERNATIONAL BUSINESS TRADE & TRAVEL SOLUTION LIMITED, trading as DC INTERNATIONAL BTTS, is a registered and licensed travel and international consultancy company based in Accra, Ghana.
- Our services include: visa application assistance, international study placement, overseas employment recruitment, scholarship and loan funding guidance, tourism and adventure packages, pilgrimage tours, e-visa processing, travel documentation, and flight ticketing.
- We act as a consultancy intermediary; final decisions on visa grants, admissions, and employment offers are made exclusively by the relevant embassy, institution, or employer.
2. Eligibility
- You must be at least 18 years of age to independently engage our services.
- Minors may be registered as dependants under a parent or guardian's application.
- You warrant that all information, documents, and statements you provide to us are true, accurate, and complete.
- Submitting false documentation constitutes immediate grounds for termination of services without refund and may be referred to law enforcement.
3. Service Fees & Payments
- All fees are quoted in Ghanaian Cedis (GHS) or US Dollars (USD) as specified at consultation.
- A non-refundable consultation and processing fee is required to commence any application.
- Full service fees must be paid before submission of applications to third parties (embassies, universities, recruiters).
- Government-imposed visa fees, embassy fees, and third-party charges are separate from our service fees and are subject to change without notice.
- Payment receipts are issued for all transactions and serve as proof of engagement.
4. Refund Policy
- Consultation fees and processing fees are strictly non-refundable once work has commenced.
- In the event of a visa refusal beyond our control, we may offer a partial credit toward a re-application at our discretion.
- Cancellations requested before document submission may be eligible for a partial refund, less administrative costs.
- Tour and pilgrimage packages: cancellations made more than 30 days before departure may receive a 50% refund; under 30 days, no refund applies.
- Refund requests must be submitted in writing to info@dcworldlink.com within 14 days of the triggering event.
5. Our Obligations
- We will provide honest, professional, and diligent consultancy based on current immigration and travel regulations.
- We will communicate all relevant updates regarding your application in a timely manner.
- We will handle your personal documents with confidentiality and return originals upon request after processing.
- We will not misrepresent our success rates, guaranteed outcomes, or the requirements of any country's immigration system.
6. Client Obligations
- You must provide all requested documents accurately and on time.
- You are responsible for attending scheduled embassy interviews, biometric appointments, and medical screenings.
- You must promptly inform us of any changes to your personal circumstances (passport renewal, change of address, new employment) that may affect your application.
- You must not approach embassies, institutions, or employers directly during an active application without prior consent from DC INTERNATIONAL BTTS.
7. Limitation of Liability
- DC INTERNATIONAL BTTS does not guarantee approval of any visa, admission, or employment offer.
- We are not liable for decisions made by embassies, governments, universities, employers, or any third-party authority.
- We are not liable for delays caused by changes in immigration law, government processing times, or embassy closures.
- Our total liability to any client is limited to the service fees paid to us for that specific application.
- We are not liable for indirect, consequential, or punitive damages including loss of income, travel costs, or opportunity loss.
8. Intellectual Property
- All content on this website — including text, images, branding, and service descriptions — is the intellectual property of DC INTERNATIONAL BUSINESS TRADE & TRAVEL SOLUTION LIMITED trading as DC INTERNATIONAL BTTS.
- You may not reproduce, distribute, or commercially exploit any content without written permission.
- Client-submitted documents remain the property of the client; DC INTERNATIONAL BTTS holds no intellectual property claim over your personal documents.
9. Governing Law & Disputes
- These Terms are governed by the laws of the Republic of Ghana.
- Any dispute arising from these Terms shall first be addressed through good-faith negotiation.
- If unresolved, disputes shall be referred to the competent courts of Accra, Ghana.
- Nothing in these Terms restricts your statutory rights under Ghanaian consumer protection law.
10. Updates to These Terms
- We reserve the right to update these Terms at any time. The effective date above reflects the most recent revision.
- Continued use of our services following an update constitutes acceptance of the revised Terms.
- For questions about these Terms, contact us at: info@dcworldlink.com or +233 050 590 4759
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